TERMS & CONDITIONS

Rue des Muses

Last Updated: January 2026

1. INTRODUCTION

Welcome to Rue des Muses ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website and the purchase of vintage art pieces through our online gallery.

Contact Information:

  • Email: ruedesmusesart@gmail.com

  • Location: Texas, USA

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase from us.

2. ACCEPTANCE OF TERMS

By using this website and/or making a purchase, you acknowledge that:

  • You have read, understood, and agree to be bound by these Terms and Conditions

  • You are at least 18 years of age or have parental/guardian consent

  • These Terms apply to all visitors, users, and customers of our website

  • We reserve the right to modify these Terms at any time; continued use of the site after changes constitutes acceptance of the modified Terms

3. ABOUT OUR PRODUCTS

Vintage & Used Items: All art pieces offered by Rue des Muses are vintage, pre-owned, and sold AS-IS. All pieces are considered used items. Age, condition, provenance, and other applicable information is provided to the best of our knowledge based on available research and visual inspection.

No Warranties: We make no warranties or guarantees regarding:

  • Authenticity (unless explicitly stated with documentation)

  • Historical accuracy of attributions

  • Investment value or future appreciation

  • Condition beyond what is described and photographed

Buyer Responsibility: It is the buyer's responsibility to review all photographs, descriptions, and condition reports carefully before purchase. Please contact us at ruedesmusesart@gmail.com with any questions before completing your purchase.

4. SALES POLICY

Pricing:

  • All prices are listed in U.S. Dollars (USD)

  • Prices are subject to change without notice

  • We reserve the right to correct pricing errors

Payment:

  • Payment is required immediately upon placing an order

  • We accept credit card payments processed securely through Squarespace

  • Payment must be received in full before items ship

Order Cancellation: We reserve the right to cancel any order at our sole discretion, including but not limited to:

  • Suspected fraudulent activity

  • Pricing errors

  • Item is no longer available

  • Buyer fails to comply with these Terms

If we cancel an order, you will receive a full refund of any payment made.

5. SHIPPING POLICY

Domestic Shipping (United States):

  • Shipping costs are the responsibility of the buyer

  • Items typically ship within 3-5 business days of confirmed payment

  • Shipping timeframes are estimates and not guaranteed

International Shipping:

  • International shipping can be arranged but must be requested in advance

  • Contact ruedesmusesart@gmail.com BEFORE placing your order to arrange international shipping

  • er is responsible for all shipping costs, customs duties, taxes, and fees

  • Rue des Muses is not responsible for customs delays or additional charges

Shipping Damage:

  • Items are carefully packaged to ensure safe arrival

  • Risk of loss transfers to buyer upon shipment

  • We recommend purchasing shipping insurance

  • Claims for damage must be made within 7 days of delivery

6. RETURN & REFUND POLICY

Return Window: Returns are accepted if contact is made within seven (7) days from receiving the item.

Return Process: To initiate a return:

  1. Email ruedesmusesart@gmail.com within 7 days of receiving your item

  2. Include your order number and reason for return

  3. Wait for return authorization and instructions before shipping anything back

  4. Package item securely in original packaging (if possible)

  5. Ship item back using a trackable shipping method

Return Conditions:

  • Item must be returned in the same condition as received

  • Buyer is responsible for return shipping costs

  • A 5% restocking fee (of the sales price) will be deducted from your refund

  • Refunds will be processed within 7-10 business days of receiving the returned item

  • Refunds will be issued to the original payment method

Non-Returnable Items: We reserve the right to refuse returns on custom orders, specially sourced items, or items that show signs of damage, alteration, or wear beyond the original condition.

7. INTELLECTUAL PROPERTY & COPYRIGHT

Our Content: All content on this website, including but not limited to:

  • Photographs of artwork

  • Product descriptions

  • Website design and layout

  • Text, graphics, logos, and images

...is the property of Rue des Muses and is protected by United States and international copyright laws.

Prohibited Uses: You may NOT:

  • Copy, reproduce, distribute, or display our content for commercial purposes

  • Use our photographs or descriptions on other websites, marketplaces, or platforms

  • Create derivative works from our content

  • Remove copyright notices or watermarks (if present)

  • Share links to any protected or member-restricted content

Permitted Use: You may view and print content solely for your personal, non-commercial use in connection with considering a purchase.

Copyright Infringement: If you believe any content on our site infringes your copyright, please contact us immediately at ruedesmusesart@gmail.com with:

  • Description of the copyrighted work

  • Location of the infringing material on our site

  • Your contact information

  • A statement of good faith belief that use is not authorized

8. USER CONDUCT

While our website does not have a commenting system, we maintain an Instagram presence where users may interact with our content.

Social Media Conduct: When interacting with Rue des Muses on Instagram or other social platforms, you agree:

  • Not to post content that infringes on others' intellectual property rights

  • Not to post offensive, abusive, or inappropriate content

  • Not to impersonate Rue des Muses or claim affiliation without authorization

  • That we reserve the right to remove comments or block users at our discretion

Reporting Violations: To report copyright infringement or inappropriate content, email ruedesmusesart@gmail.com.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • Rue des Muses is not liable for any indirect, incidental, consequential, or punitive damages

  • Our total liability shall not exceed the purchase price of the item in question

  • We are not responsible for delays or failures due to circumstances beyond our control (shipping delays, natural disasters, etc.)

  • We make no guarantees about the accuracy of descriptions or historical information

AS-IS Disclaimer: All sales are final once the 7-day return period has expired. Items are sold AS-IS with no warranties, express or implied.

10. DISPUTES & GOVERNING LAW

Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law provisions.

Jurisdiction: Any disputes arising out of or relating to these Terms or your use of our website shall be resolved in the courts of Texas, USA.

Dispute Resolution: We encourage you to contact us first at ruedesmusesart@gmail.com to resolve any disputes informally before pursuing legal action.

11. PRIVACY

Your privacy is important to us. Please review our separate Privacy Policy to understand how we collect, use, and protect your personal information.

12. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

13. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy and Shipping & Return Policy, constitute the entire agreement between you and Rue des Muses regarding the use of our website and the purchase of our products.

14. CONTACT US

If you have any questions about these Terms and Conditions, please contact us:

Rue des Muses Email: ruedesmusesart@gmail.com

By using this website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms & Conditions are effective as of January 2026 and supersede all prior agreements.

PRIVACY POLICY

Rue des Muses

Last Updated: January 2026

1. INTRODUCTION

Rue des Muses ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Please read this Privacy Policy carefully. By using our website, you consent to the practices described in this policy.

Contact Information:

  • Email: ruedesmusesart@gmail.com

  • Location: Texas, USA

2. INFORMATION WE COLLECT

Personal Information You Provide

When you make a purchase or interact with our website, we may collect:

  • Contact Information: Name, email address, phone number

  • Shipping Information: Mailing address, delivery instructions

  • Payment Information: Credit card details (processed securely through Squarespace; we do not store full credit card numbers)

  • Communication Records: Emails, messages, or other correspondence with us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system

  • Usage Data: Pages viewed, time spent on site, links clicked

  • Cookies: Small data files stored on your device (see Cookies section below)

Information from Third Parties

We may receive information from:

  • Squarespace: Our e-commerce platform provider

  • Payment Processors: To process transactions securely

  • Analytics Services: To understand website traffic and usage (if applicable)

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Fulfill Orders:

  • Process and ship purchases

  • Send order confirmations and shipping updates

  • Handle returns and refunds

Communicate with You:

  • Respond to inquiries and customer service requests

  • Send important updates about orders or policies

  • Notify you about new collections or promotions (only if you opt-in)

Improve Our Business:

  • Analyze website traffic and user behavior

  • Improve our product offerings and website experience

  • Prevent fraud and ensure security

Legal Compliance:

  • Comply with applicable laws and regulations

  • Respond to legal requests or prevent illegal activity

4. HOW WE SHARE YOUR INFORMATION

We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with:

Service Providers:

  • Squarespace: Our website and e-commerce platform

  • Payment Processors: To securely process credit card transactions

  • Shipping Carriers: To deliver your purchases (USPS, UPS, FedEx, etc.)

  • Email Services: If we use email marketing platforms (e.g., Mailchimp)

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required by law, court order, or to:

  • Protect our legal rights

  • Prevent fraud or illegal activity

  • Comply with government requests

Business Transfers: If Rue des Muses is sold or merged with another company, your information may be transferred as part of that transaction.

5. COOKIES AND TRACKING TECHNOLOGIES

What Are Cookies? Cookies are small text files stored on your device that help websites function properly and collect usage information.

How We Use Cookies: Our website may use cookies to:

  • Remember your preferences and shopping cart items

  • Analyze website traffic and performance

  • Provide a personalized browsing experience

Third-Party Cookies: Our website may use third-party services (like Google Analytics or Squarespace analytics) that use cookies to collect usage data.

Your Cookie Choices: You can control cookies through your browser settings:

  • Most browsers allow you to refuse cookies or delete existing cookies

  • Disabling cookies may affect website functionality

  • You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

6. DATA SECURITY

We take reasonable measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for payment transactions

  • Limiting access to personal information to authorized personnel only

  • Using secure, reputable third-party service providers

However, please note:

  • No method of transmission over the internet is 100% secure

  • We cannot guarantee absolute security of your information

  • You are responsible for keeping your account credentials (if applicable) confidential

7. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal obligations (e.g., tax records)

  • Resolve disputes and enforce our agreements

Order and payment information is typically retained for 7 years in accordance with tax and financial recordkeeping requirements.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information (subject to legal retention requirements)

Opt-Out: Unsubscribe from marketing emails at any time

Do Not Sell: We do not sell personal information

To exercise these rights, contact us at ruedesmusesart@gmail.com.

California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights. Contact us for more information.

EU Residents: Under GDPR, you have additional rights including data portability and the right to lodge a complaint with a supervisory authority.

9. CHILDREN'S PRIVACY

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at ruedesmusesart@gmail.com.

10. THIRD-PARTY LINKS

Our website or social media may contain links to third-party websites (e.g., shipping carriers, social media platforms). We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies separately.

11. INTERNATIONAL USERS

Rue des Muses is based in Texas, USA. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

By using our website, you consent to the transfer of your information to the United States.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

  • We will update the "Last Updated" date at the top

  • Significant changes will be posted prominently on our website

  • Continued use of our website after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically.

13. CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Rue des Muses Email: ruedesmusesart@gmail.com

We will respond to your inquiry within a reasonable timeframe.

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

This Privacy Policy is effective as of January 2026.

SHIPPING & RETURN POLICY

Rue des Muses

Last Updated: January 2026

SHIPPING POLICY

Domestic Shipping (United States)

Shipping Costs:

  • All shipping costs are the responsibility of the customer

  • Shipping rates are calculated at checkout based on item size, weight, and destination

  • We carefully package all items to ensure safe arrival

Processing Time:

  • Orders are typically processed and shipped within 3-5 business days of confirmed payment

  • Processing time does not include shipping transit time

  • You will receive a tracking number via email once your item ships

Shipping Methods: We use trusted carriers including USPS, UPS, and FedEx. Specific carrier and shipping method will be determined based on item size and destination.

Estimated Delivery:

  • Standard shipping: 5-10 business days after shipment

  • Expedited options may be available upon request

  • Delivery timeframes are estimates and not guaranteed

Shipping Insurance:

  • We strongly recommend purchasing shipping insurance for high-value items

  • Insurance can be added at checkout or requested via email

  • Rue des Muses is not responsible for lost or damaged items during transit unless insurance was purchased through us

International Shipping

Advance Arrangement Required: International shipping CAN be arranged, but you must contact us in advance of placing your order.

To Request International Shipping:

  1. Email ruedesmusesart@gmail.com with:

    • The item(s) you wish to purchase

    • Your complete shipping address and country

    • Any special delivery requirements

  2. We will provide a shipping quote and instructions

  3. DO NOT place your order until you receive confirmation from us

International Shipping Terms:

  • Customer is responsible for all shipping costs

  • Customer is responsible for all customs duties, taxes, and import fees

  • Delivery timeframes vary by country (typically 2-6 weeks)

  • We are not responsible for customs delays or additional charges

  • We recommend shipping insurance for all international orders

Customs & Duties:

  • Packages may be subject to import taxes and customs duties

  • These fees are the buyer's responsibility

  • We will accurately declare item value and description on customs forms

  • We cannot mark items as "gift" or undervalue for customs purposes

Shipping Damage or Loss

Your Responsibility:

  • Inspect packages upon delivery for any visible damage

  • If package appears damaged, photograph it before opening

  • File claims for damage or loss with the shipping carrier within 7 days

Our Assistance:

  • We will provide all necessary documentation to support your claim

  • If insurance was purchased through us, we will assist with the claims process

  • We cannot offer refunds or replacements for shipping damage unless insurance was purchased

Risk of Loss: Risk of loss and title for items purchased from Rue des Muses pass to you upon shipment.

RETURN POLICY

We want you to be delighted with your purchase. If you're not completely satisfied, we accept returns under the following conditions.

Return Eligibility

Return Window: Returns must be initiated within seven (7) days from the date you receive the item.

Eligible Returns:

  • Item is not as described

  • Item arrived damaged (not caused by shipping)

  • You changed your mind (subject to restocking fee)

Non-Eligible Returns:

  • Return request made after 7-day window

  • Item shows signs of use, damage, or alteration beyond original condition

  • Custom orders or specially sourced items (unless defective)

  • Items returned without prior authorization

How to Initiate a Return

Step 1: Contact Us Email ruedesmusesart@gmail.com within 7 days of receiving your item with:

  • Your order number

  • Photo(s) of the item

  • Reason for return

Step 2: Wait for Authorization

  • We will review your request and respond within 2 business days

  • DO NOT ship anything back without receiving return authorization and instructions

  • Unauthorized returns will not be accepted

Step 3: Package & Ship Once authorized:

  • Pack item securely using original packaging when possible

  • Include all original materials (certificates, documentation, etc.)

  • Use a trackable shipping method with insurance (recommended)

  • Ship to the address provided in our return authorization

Step 4: Refund Processing

  • We will inspect the returned item upon receipt

  • Refunds are processed within 7-10 business days of receiving the returned item

  • Refund will be issued to your original payment method

Return Costs & Fees

Return Shipping:

  • Customer is responsible for return shipping costs

  • We recommend using a trackable shipping method with insurance

  • Rue des Muses is not responsible for items lost or damaged during return shipment

Restocking Fee: A 5% restocking fee (calculated on the original sales price) will be deducted from your refund.

Example:

  • Original purchase price: $200

  • Restocking fee (5%): $10

  • Return shipping cost: $15 (paid by you)

  • Refund amount: $190

Original Shipping Costs: Original shipping costs are non-refundable unless the return is due to our error (item defective, wrong item sent, etc.).

Damaged or Defective Items

If your item arrives damaged or defective:

Report Immediately:

  • Contact us within 7 days of delivery

  • Provide photos of the damage

  • Describe the issue in detail

Resolution Options: Depending on the situation, we may offer:

  • Full refund (including original shipping)

  • Partial refund for minor damage

  • Replacement (if available)

  • Return authorization with no restocking fee

Our Error: If we shipped the wrong item or the item was significantly not as described, we will:

  • Provide a prepaid return label

  • Waive the restocking fee

  • Refund original shipping costs

Refund Timeline

Processing:

  • Returns are processed within 7-10 business days of receipt

  • You will receive email confirmation when your refund is processed

Receiving Your Refund:

  • Refunds are issued to the original payment method

  • Allow 5-10 business days for the refund to appear on your statement (depending on your bank/credit card company)

Exchanges

We do not offer direct exchanges. If you wish to exchange an item:

  1. Return the original item following our return process

  2. Place a new order for the desired item

This ensures you get the item you want as quickly as possible.

SPECIAL CIRCUMSTANCES

Custom or Commissioned Work

Custom orders or specially sourced items are final sale and not eligible for return unless the item is defective or not as described.

Lost Packages

If a package is marked as delivered but you did not receive it:

  • Contact the shipping carrier immediately

  • Check with neighbors or building management

  • File a claim with the carrier if applicable

  • We cannot offer refunds for packages marked as delivered unless insurance was purchased

Cancellations

To cancel an order:

  • Contact us immediately at ruedesmusesart@gmail.com

  • Cancellations are only possible before the item ships

  • Once shipped, standard return policy applies

QUESTIONS?

If you have any questions about our Shipping & Return Policy, please contact us:

Rue des Muses Email: ruedesmusesart@gmail.com

We're here to help ensure you have a wonderful experience!

This Shipping & Return Policy is effective as of January 2026 and is subject to change. Please review before making a purchase.